Returns
- Customers may request a return within 3 business days from the date of delivery.
- To be eligible for a return, the product must be unused, in its original condition, and in the original packaging.
- Certain products (e.g., personalized or custom-made items) may not be eligible for return unless defective or damaged upon receipt.
2. Return Process
- To initiate a return, please contact us at [email protected] with your order details.
- Once your return request is approved, instructions will be provided for returning the product.
- Customers are responsible for ensuring the returned product is securely packaged to avoid damage during transit.
3. Refunds
- Refunds are processed only through online payment methods (bank transfer, UPI, etc.).
- Once the returned product is received and inspected, the refund will be initiated within 24 hours.
- Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.
4. Non-Refundable Items
The following items are not eligible for refunds unless they arrive defective or damaged:
- Customized or personalized items
- Gift cards or promotional items
- Items marked as “Final Sale”
5. Exchanges
We currently do not offer direct product exchanges. Customers may return the item (if eligible) and place a new order separately.
6. Contact Us
For return or refund requests, please reach out to us at:
📧 Email: [email protected]